Frequently Asked Questions
We want you to have all the necessary information before making your purchase. Solve your doubts here:
How long will it take to pack and ship my order?
We aim to process and ship your order within 24 hours of placing it. During important dates, such as holidays, we ask that you please allow up to 48 hours for your order to be shipped. Please note that we do not operate on weekends, so if you placed an order on Friday or over the weekend, your order will not begin processing until Monday.
Is it necessary to register to buy through INVERNAPERU.COM?
It is not necessary, you can make your purchase as a guest. However, we suggest you register so that you can benefit from a fast and personalized purchase. After the first purchase you make with us, your shipping details will be saved so that they can automatically appear in a subsequent order. In addition, you will be able to see the history of your orders and follow up on any if necessary.
I have a promotional code. How do I use it?
You can enter your promotional code in the following windows:
- By browsing the Cart page (your Bag).
- At the time of being at Checkout.
Is it safe to buy in INVERNAPERU.COM?
At Inverna we care about the security of your data and the protection of the privacy of our clients. For this reason, we guarantee that all your data is monitored under the highest security standards. All the information you enter is automatically protected by an SSL (Secure Sockets Layer) certificate that guarantees a 100% secure transaction. This system encrypts the supplied data and prevents its unauthorized use.